Collaboration Communications Systems Engineer Associate (MS-721)

As a candidate for this certification, you’re responsible for planning, deploying, configuring, maintaining, and troubleshooting collaboration communication systems that include:

• Microsoft Teams Phone
• Microsoft Teams meetings
• Microsoft Teams Premium
• Microsoft Copilot in Teams
• Microsoft Teams Rooms
• Other certified and supported devices

As a collaboration communications systems engineer, you have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. You’re proficient in managing collaboration and communications solutions by using:

• Microsoft Teams admin center
• Microsoft Teams Rooms Pro Management portal
• PowerShell
• Microsoft Call Quality Dashboard

You work with:

• Microsoft Teams administrators
• Microsoft identity and access administrators
• Microsoft 365 administrators
• Owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers

Skills measured

• Plan and design collaboration communications systems
• Configure and manage Teams meetings, webinars, and town halls
• Configure and manage Teams Phone
• Configure and manage Teams Rooms and devices